Shipping policy

1. Order Processing Time

  • All orders are processed within 1–3 business days after payment is confirmed.

  • Custom or special-order parts may require additional processing time. Any such delays will be clearly communicated at checkout or via email.

 


 

2. Shipping Methods & Delivery Time

We partner with trusted courier services to ensure safe and timely delivery.

Available Shipping Options:

  • Standard Shipping: 5–7 business days

  • Express Shipping: 2–3 business days

  • International Shipping: 7–15 business days (delivery time may vary depending on destination and customs clearance)

 


 

3. Shipping Rates

Shipping charges are calculated during checkout based on:

  • Delivery location

  • Total order weight

  • Selected shipping method

All fees will be displayed before order confirmation.

 


 

4. Order Tracking

  • Once your order has been shipped, a tracking number will be emailed to you.

  • You can track your shipment through our website or directly on the courier partner’s tracking page.

 


 

5. Shipping Restrictions

  • We currently ship within India only.
    (International shipping timelines mentioned above apply only if/when international delivery is activated.

 


 

6. Damaged or Missing Items

If your order arrives damaged, tampered, or incomplete, please contact us within 48 hours of delivery.

To initiate a claim, provide:

  • Photos of the damaged item(s)

  • Images of the packaging

  • Your order number

Email support: support@bluejayautomotives.com

 


 

7. Returns & Refunds

For information on returning items, please refer to our Return Policy.

 


 

8. Contact Us

For any shipping-related queries, feel free to reach out:

  • Email: support@bluejayautomotives.com

  • Working Hours: Monday – Friday, 9:00 AM – 5:00 PM (IST)

 


 

Thank you for choosing Bluejay Automotives. We are committed to delivering your automotive parts quickly, safely, and with the utmost care.