Shipping policy
1. Order Processing Time
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All orders are processed within 1–3 business days after payment is confirmed.
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Custom or special-order parts may require additional processing time. Any such delays will be clearly communicated at checkout or via email.
2. Shipping Methods & Delivery Time
We partner with trusted courier services to ensure safe and timely delivery.
Available Shipping Options:
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Standard Shipping: 5–7 business days
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Express Shipping: 2–3 business days
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International Shipping: 7–15 business days (delivery time may vary depending on destination and customs clearance)
3. Shipping Rates
Shipping charges are calculated during checkout based on:
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Delivery location
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Total order weight
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Selected shipping method
All fees will be displayed before order confirmation.
4. Order Tracking
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Once your order has been shipped, a tracking number will be emailed to you.
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You can track your shipment through our website or directly on the courier partner’s tracking page.
5. Shipping Restrictions
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We currently ship within India only.
(International shipping timelines mentioned above apply only if/when international delivery is activated.
6. Damaged or Missing Items
If your order arrives damaged, tampered, or incomplete, please contact us within 48 hours of delivery.
To initiate a claim, provide:
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Photos of the damaged item(s)
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Images of the packaging
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Your order number
Email support: support@bluejayautomotives.com
7. Returns & Refunds
For information on returning items, please refer to our Return Policy.
8. Contact Us
For any shipping-related queries, feel free to reach out:
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Email: support@bluejayautomotives.com
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Working Hours: Monday – Friday, 9:00 AM – 5:00 PM (IST)
Thank you for choosing Bluejay Automotives. We are committed to delivering your automotive parts quickly, safely, and with the utmost care.