Privacy policy

Privacy Policy – Bluejay Automotives 

Last Updated: December 2, 2025

Bluejay Automotives (“we”, “our”, “us”) operates this website and online store to provide customers in India with a safe and reliable shopping experience (the “Services”). Our store is powered by Shopify, which helps us deliver and manage these Services.

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, interact with us, or make a purchase. By accessing or using the Services, you agree to the practices described below.

1. Personal Information We Collect

“Personal information” refers to data that can identify you or be linked to you. We may collect the following categories of information:

1.1 Contact Information

  • Name

  • Billing and shipping addresses

  • Phone number

  • Email address

1.2 Payment & Financial Information

  • Payment method

  • Transaction details

  • Mode of payment
    (Note: card details are processed securely by payment gateways, not stored by us.)

1.3 Account Information

  • Username

  • Password

  • Saved preferences

1.4 Order & Transaction Information

  • Items viewed or purchased

  • Items added to cart or wishlist

  • Returns, exchanges, cancellations, and order history

1.5 Communication Information

  • Emails, chats, or calls made to customer support

1.6 Device & Technical Information

  • IP address

  • Browser type

  • Device type

  • Cookies and session information

1.7 Usage Data

  • Pages visited

  • Click activity

  • Time spent on the website

2. How We Collect Personal Information

We collect personal information from:

2.1 Directly from You

  • When you create an account

  • While placing an order

  • Through customer support messages

  • While subscribing to newsletters

2.2 Automatically

  • Through cookies, device data, and website analytics

2.3 Through Service Providers

  • Payment processors

  • Shipping partners

  • Marketing and analytics tools used within India

2.4 Shopify

Since the store is hosted on Shopify, some data is processed by Shopify to operate the platform.

3. How We Use Your Personal Information

Your information may be used for the following purposes:

3.1 To Provide and Improve Our Services

  • Process and deliver orders

  • Manage payments

  • Save preferences and account settings

  • Enable returns, exchanges, and order tracking

  • Improve product recommendations and shopping experience

3.2 Marketing & Communication

  • Send promotional emails and updates

  • Show relevant ads (India only)
    You can unsubscribe anytime.

3.3 Security & Fraud Prevention

  • Verify identity

  • Detect and prevent fraudulent or illegal activities

  • Safeguard transactions and accounts

3.4 Customer Support

  • Respond to queries and complaints

3.5 Legal Obligations

  • Comply with Indian laws and regulatory requirements

  • Respond to government or law-enforcement requests when legally required

4. How We Share Your Personal Information

We only share personal information within India, except where Shopify’s global infrastructure is used for processing (as required by Shopify).

We may share your data with:

4.1 Shopify

For hosting and operating the online store.

4.2 Service Providers

  • Payment gateways

  • Shipping and logistics partners

  • Customer service tools

  • Marketing and analytics service providers

4.3 With Your Consent

E.g., when using social media login integrations.

4.4 Legal or Safety Reasons

  • To comply with Indian law

  • To prevent fraud or misuse

We do not sell personal data.

5. Third-Party Websites

Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their policies before sharing information.

6. Children’s Privacy

Our Services are not intended for individuals under 18.
We do not knowingly collect information from minors.

If a parent/guardian believes a child has provided data, contact us for deletion.

7. Data Security & Retention

7.1 Security

We implement reasonable technical and organisational measures to protect your data.
However, no method is fully secure, and we urge customers to use strong passwords and avoid sharing account credentials.

7.2 Data Retention

We retain your data for:

  • Fulfilling orders

  • Providing Services

  • Legal and accounting requirements

  • Resolving disputes

Once no longer needed, data is securely deleted.

8. Your Rights (India-Specific)

Under Indian privacy standards (IT Act 2000 & SPDI Rules), you have the right to:

8.1 Access Your Information

Request a copy of the personal data we hold.

8.2 Request Correction

Update or correct inaccurate information.

8.3 Request Deletion

Request deletion of data no longer required for service or legal obligations.

8.4 Manage Communication Preferences

Unsubscribe from promotional emails anytime.

You may exercise these rights by contacting us.

9. International Data Transfers 

Although we operate only in India, Shopify’s servers may process data globally.
Shopify implements appropriate safeguards for such transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically.
Revisions will be posted on this page with an updated “Last Updated” date.

11. Contact Us

For privacy-related inquiries or to exercise your rights:

📧 Email: support@bluejayautomotives.com
📞 Phone: +91 9009004267
🕒 Hours: Monday – Friday, 9:00 AM – 10:00 PM (IST)